Privacy Policy

ALSATECH SAS is the data controller for personal data collected through Emily. Our contact details: 204 Av. de Colmar, 67100 Strasbourg, France. You may contact us at emily at talktoemily.com for privacy-related inquiries. ALSATECH SAS is represented by Lu Tan, PDG. Emily is hosted by Vercel Inc, 340 S Lemon Ave #4133, Walnut, CA 91789 and was designed and developed by our own internal team.

We collect information you provide directly (account data, training content you upload, and communications), device and usage data, and information necessary to operate and improve Emily (e.g., logs, performance metrics). If you opt to use the free trial, certain limits apply as described in the Terms of Service.

We use personal data to provide and improve Emily, communicate with you, process payments, comply with legal obligations, and for security purposes. We may aggregate or anonymize data for analytics and share it with service providers as necessary to run the Service.

For EU users, our legal bases include performance of a contract, legitimate interests (e.g., service improvement and security), and consent where required (e.g., marketing preferences). You may withdraw consent where it is the sole basis for processing, subject to contractual and legal restrictions.

We may share personal data with service providers, affiliates, or as required by law. If data is transferred outside the EU/EEA, we rely on recognized transfer mechanisms (e.g., EU adequacy decisions, standard contractual clauses) to protect your data.

We retain personal data for as long as necessary to provide the Service and fulfil legal obligations. You may request access, correction, or deletion of your data in accordance with applicable law, subject to retention requirements and operational needs.

You have rights under GDPR, including access, rectification, erasure, restriction of processing, data portability, and objection. You may opt out of certain processing and withdraw consent where applicable by contacting us.

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet is completely secure; we strive to minimize risk.